Help and Support Page

Subscribing to Real Estate Machine

These are the forms of payment that are currently accepted.

When you click on the Subscribe Link on the homepage you are taken to a page that looks like this:

Fill out the form with all the information requested, it is important to fill out all fields as this information will be used on your new site to populate the fields so you don't have to do it later.

Requested URL Field - is the link that people will use to access your site, example http://www.realestatemachine.com/EmilyRemaxAgent or http://www.realestatemachine.com/RemaxWaterloo, try to use something distinctive and good for the search engines.

Service Level Field - We have two packages the Basic Package and the Advanced Site the two plans are described here. Choose the plan that fits your needs best by using the dropdown box, this is a monthly subscription and we use the PayPal Gateway to do all our transactions, we will never have your credit card or PayPal information anywhere on our website, the transaction is done through the secure PayPal website, click here for PayPal security details.

The Template Field - This is where you chose the template you would like for your new website, currently we only have a standard template available in this dropdown but we have plans to add more template options in the near future.

The Style Field - This is where you choose the style of template we currently have Remax, Century 21, Keller Williams, Royal LePage and all the same colours without the logos. If you can't decide no worries you have the option to change your template at anytime by logging into your admin area.

The Password Field - Please chose a secure password type it in this field then in the field below Confirm Password type the same password, this is just to make sure you have typed the password you want with no typos, remember passwords are case sensitive.

Once you have filled in all the information click on the Subscribe Button, the next screen you will see is:

Click on the Buy Now button to start your purchase process, once you click on the Buy Now Button you will see this screen:

If you have a PayPal account fill in your email address and password for your PayPal account under where it says Pay fast with PayPal... then click on the log In button.
This is the screen you will see next, click on the Pay button and your transaction is complete

If you plan on paying with a credit card look for the link in the line that says "Don't have a PayPal account? Use your credit card or bank account (where available)".
This is the screen you will see next, fill in all the information and click on the Continue button, once you have verified everything look for the Purchase or Pay button, your transaction is complete.

My order is finished now what?

You will receive an email from PayPal that looks like this:

From: service@intl.paypal.com [mailto:service@intl.paypal.com]
Sent: July-24-09 4:49 PM
To: YOUR EMAIL ADDRESS WILL BE HERE
Subject: Subscription Receipt for Subscription for Advanced Site at Real Estate Machine

Hello Around Kitchener Waterloo,

You have successfully signed up for a subscription to Subscription for Advanced Site at Real Estate Machine using PayPal.

Your first subscription payment, for $20.00 CAD, has already been sent to Surfing Circle.

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Subscription Details

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Date of sign up: Jul. 24, 2009
Subscription Name: Subscription for Advanced Site at Real Estate Machine
Subscription Number: XXXXXXXXXXX
Subscription Terms:
$20.00 CAD for each month
Your subscription will automatically renew at the rates stated above unless you cancel prior to the end of the billing period.
If you have any questions or concerns about this subscription, please contact Surfing Circle.

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Contact Information

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Business Name: Surfing Circle
Contact Email: us@surfingcircle.com
Contact Phone: 519-745-xxxx

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Notification Preferences

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Your Email Notification Preferences are currently set so that you will not receive an email receipt each time a payment is sent for this subscription. If you would like to receive an email receipt each time payment is sent for this subscription, log in to your PayPal account and go to the "Profile" subtab of the "My Account" tab. Choose the "Notifications" link from the "Account Information" section and follow the on-screen instructions to change this Preference.

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Cancelling Your Subscription

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If you would like to cancel this subscription, log in to your PayPal account and go to the "History" subtab of the "My Account" tab. Choose "Subscriptions" from the pull-down "Show" menu and press the "Submit" button. Choose this subscription, and click on its "Details" link. You will be taken to a Transaction Details page from which you may cancel your subscription. Cancelling your subscription will immediately stop all future scheduled payments for this subscription.

Thanks,PayPal

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PROTECT YOUR PASSWORD

NEVER give your password to anyone, including PayPal employees. Protect yourself against fraudulent websites by opening a new web browser (e.g. Internet Explorer or Netscape) and typing in the PayPal URL every time you log in to your account.

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Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.

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You will also receive an email from Real Estate Machine that looks like this:

From: <realmash@server.turningwheels.com>
Date: Fri, Jul 24, 2009 at 4:49 PM
Subject: Real Estate Machine payment received
To: Your Name <youremailaaddresshere>

Your payment for your Real Estate Machine site has been received.

Your site is now available for you to login and edit at
http://realestatemachine.com/login

Thank you for subscribing to Real Estate Machine.

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You are now ready to login and start editing and creating your pages, welcome to your new home on the web.

109 John Street East
Waterloo, Ontario, N2J 1G2
1-800-709-3847 info@realestatemachine.com