Usage is billed based on activity. Charges are calculated in USD at current carrier rates.
We do not mark up usage fees. You pay the same rates we’re charged.
Voice AI
The average for Voice AI processing is around $0.16/minute. Total cost typically combines AI usage and standard call charges.
Standard Voice Calls
$0.01165 – $0.02/minute inbound, depending on how answered, and about $0.0166/minute outbound. Calls are billed in full-minute increments. Partial minutes are rounded up to the next full minute.
SMS
$0.00747 per segment inbound or outbound, plus carrier pass-through fees. Message length, special characters, and emojis can increase the number of segments per message.
MMS
$0.0220 per segment outbound; inbound MMS is $0.0165 per segment on local numbers and $0.0200 per segment on toll-free numbers.
Email
$0.675 per 1,000 emails. Incoming and outgoing emails both count toward usage. Includes emails sent from workflows, campaigns, and 1-to-1 conversations.
Phone Numbers
$1.15/month for local numbers or $2.15/month for toll-free numbers.