SMS
$0.007 per segment inbound or outbound, plus carrier pass-through fees. Message length, special characters, and emojis can increase the number of segments per message.

MMS
$0.02 per segment outbound; inbound MMS is $0.01 per segment on local numbers and $0.02 per segment on toll-free numbers.

Email
$0.675 per 1,000 emails. Incoming and outgoing emails both count toward usage. Includes emails sent from workflows, campaigns, and 1-to-1 conversations.

AI Content Generation
Text generation and editing $0.095 per 1,000 words. AI Image generation is $0.063 per image.

Phone Numbers
$1.15/month for local numbers or $2.15/month for toll-free numbers.

Standard Voice Calls
$0.015 – $0.02/minute inbound, depending on how answered, and about $0.015/minute outbound. Calls are billed in full-minute increments. Partial minutes are rounded up to the next full minute.

Voice AI
The average for Voice AI processing is around $0.16/minute. Total cost typically combines AI usage and standard call charges.